PRIVACY POLICY

Effective Date: March 2025

West Coast Boat Works (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website and make purchases from our online shop.

By using our website and services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect personal information when you use our website, create an account, place an order, or interact with our customer service. The types of information we collect include:

Personal Identification Information: Name, email address, mailing address, phone number, and payment details.
Account Information: Username, password, and order history.
Payment Information: Credit/debit card information and billing details.
Usage Data: Information about how you interact with our website, including IP address, browser type, device information, and browsing activity.

2. How We Use Your Information

We use the information we collect for the following purposes:

To process and fulfill your orders, including billing and shipping.
To communicate with you regarding your orders, account, or promotional offers.
To improve our website, services, and user experience.
To respond to customer inquiries and provide support.
To send you marketing communications, promotions, and updates (with your consent).
To comply with legal obligations and protect our business and users.

3. How We Share Your Information

We may share your information with the following third parties:

Service Providers: We share your information with third-party service providers (e.g., payment processors, shipping carriers, email service providers) to fulfill your orders and improve our services.
Legal Requirements: We may disclose your information to comply with legal obligations, such as court orders or investigations.
We do not sell, rent, or trade your personal information to third parties for marketing purposes without your explicit consent.

4. Data Security

We take the security of your personal information seriously. We implement industry-standard security measures, including encryption, firewalls, and secure servers, to protect your data from unauthorized access, alteration, or disclosure.

However, no method of data transmission over the Internet is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us remember your preferences, improve our website functionality, and analyze website traffic.

You can manage or disable cookies through your browser settings. However, disabling cookies may affect the functionality of some parts of our website.

6. Your Data Protection Rights

You have certain rights regarding your personal data under applicable privacy laws, including the right to:

Access your personal data.
Correct or update your information.
Request deletion of your data.
Object to or restrict the processing of your data

To exercise any of these rights, please contact us at info@wcboatworks.com.au

7. Third-Party Links

Our website may contain links to third-party websites. These external sites have their own privacy policies, which we encourage you to review. We are not responsible for the content or practices of these third-party sites.

8. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children. If we discover that we have collected personal information from a child under 13, we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

West Coast Boat Works
3/12 Attwell St, Landsdale WA 6065
info@wcboatworks.com.au
08 6205 4809